Privacy policy

Effective Date: 2024/12/01

seoBird (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services.

1. Information We Collect

We only collect the following personal information:
  • Email Address: Collected when you subscribe to our services or communicate with us via email.

2. How We Use Your Information

We use your email address for the following purposes:
  • To Provide Services: Your email is required for us to send updates, confirmations, and important information related to your subscription.
  • Payment Processing: We do not collect or store your payment details. Payments for subscriptions are securely processed by Stripe. Please review Stripe's Privacy Policy for more information on how they handle your payment data.
  • Email Delivery: We use Postmark to manage and deliver emails to you efficiently. Your email address is securely processed by Postmark to ensure proper email delivery.

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), the legal bases for collecting and processing your email address are:
  • Contractual Necessity: We collect your email address to provide you with the subscription services you request.
  • Legitimate Interest: We may use your email address to send you essential communications related to your account and subscription.

4. Sharing Your Information

We only share your email address with third parties as necessary to operate our services, such as:
  • Stripe: For secure payment processing.
  • Postmark: For sending and managing our email communications.

We do not sell or rent your personal data to any third parties.

5. Data Storage and Retention

  • Data Storage: Your email address is securely stored on our servers and is only accessible by authorized personnel. Stripe and Postmark are also GDPR-compliant and ensure the security of your data.
  • Retention Period: We retain your email address as long as you are a subscriber. If you cancel your subscription, your email will be retained only as long as necessary for legal or operational purposes (e.g., accounting or dispute resolution).

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:
  • Access: You can request access to the personal data we hold about you.
  • Rectific: You have the right to request corrections to any inaccurate or incomplete data.
  • Erasure: You can request that we delete your email address from our records, subject to certain legal obligations.
  • Restriction of Processing: You have the right to request the limitation of the processing of your data.
  • Data Portability: You can request a copy of your email address in a commonly used and machine-readable format.
  • Objection: You can object to the processing of your data in certain circumstances.
To exercise these rights, please contact us at hello@seobird.io

7. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Both Stripe and Postmark are GDPR-compliant and apply rigorous security measures to protect your data.

8. International Transfers

If you are located in the European Economic Area (EEA), your personal data may be transferred to and processed in countries outside the EEA, such as the United States. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards, such as Standard Contractual Clauses, are in place.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. Please check this page regularly for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
  • Email: hello@seobird.io